German-Speaking Customer Support in Portugal | Relocation

Nomadify; Aveiro; Presencial; EUR 10 881 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Comprehensive onboarding and training program

Resumo da oferta

Nomadify is seeking a dedicated Customer Service Representative fluent in German to join our team in Portugal. This position will involve managing client inquiries across various channels, ensuring exceptional service standards.

No prior experience is necessary, as training will be provided. An EU citizenship or valid visa is mandatory. The role promises a dynamic work environment and opportunities for professional growth.

Qualificações

• No prior experience needed, training provided for expertise.
• EU citizenship or valid work visa for Portugal required.

Responsabilidades

• Manage and resolve client inquiries across voice, email, and chat.
• Deliver courteous and efficient customer experiences.
• Record, monitor, and update client interaction data.
• Adhere to KPIs, SLAs, and quality protocols.
• Collaborate with global departments on complex client issues.

Conhecimentos

Proficiency in German (Native or C1/C2)

Operational command of English (minimum B1)

Strong intercultural competence

Descrição da oferta de emprego

Nomadify is seeking a dedicated Customer Service Representative fluent in German to join our team in Portugal. This position will involve managing client inquiries across various channels, ensuring exceptional service standards.

No prior experience is necessary, as training will be provided. An EU citizenship or valid visa is mandatory. The role promises a dynamic work environment and opportunities for professional growth.