German-Speaking Customer Support Agent — Porto, Onsite

WW Talents; Lisboa; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Resumo da oferta

WW Talents is seeking a Customer Support Representative in Porto, Portugal, onsite, to join an international team and deliver professional, empathetic service across markets.

You will handle inquiries, resolve issues, and maintain high service quality in a fast-paced environment. Fluent German and C1 English are required, with the ability to learn large amounts of information. Accommodation support is provided, a welcome bonus, and 24/7 rotational shifts with two days off per week.

Qualificações

• Fluent verbal and written German.
• C1 level English proficiency.
• Strong customer service and communication skills.
• Ability to learn and manage large amounts of information.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support multiple markets when required.
• Maintain product and process information with strong attention to detail.

Conhecimentos

German

English (C1)

Customer service

Communication

Descrição da oferta de emprego

WW Talents is seeking a Customer Support Representative in Porto, Portugal, onsite, to join an international team and deliver professional, empathetic service across markets.

You will handle inquiries, resolve issues, and maintain high service quality in a fast-paced environment. Fluent German and C1 English are required, with the ability to learn large amounts of information. Accommodation support is provided, a welcome bonus, and 24/7 rotational shifts with two days off per week.