German-Speaking Customer Service Pro in Braga

Nordicrecruiters; Braga; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Multilingual international setting

Growth opportunities

Resumo da oferta

Nordicrecruiters in Braga is seeking a German-speaking Customer Service Representative to join our multilingual team. You will support clients and help ensure smooth communication and satisfaction in a friendly, growing environment.

The role requires native or fluent German, good English, and prior customer service experience. You will handle inquiries, manage accounts, coordinate with internal teams, and maintain accurate records while delivering excellent service.

Qualificações

• Native or fluent German (written and spoken) and good English.
• Prior experience in customer service, support, sales or account management.
• Strong communication and interpersonal skills, friendly and patient.
• Organised with good computer skills and attention to detail.
• Proactive, client-focused attitude and team collaboration.

Responsabilidades

• Handle client inquiries and provide efficient, professional support in German (and English when needed).
• Advise clients about services and products, resolve issues and maintain relationships.
• Collaborate with sales, operations and support to coordinate responses and workflows.
• Use office software to track interactions and maintain client records.
• Show empathy and professionalism while resolving complaints promptly.

Conhecimentos

German fluency

English proficiency

Customer service

Communication skills

Ferramentas

Office software

Descrição da oferta de emprego

Nordicrecruiters in Braga is seeking a German-speaking Customer Service Representative to join our multilingual team. You will support clients and help ensure smooth communication and satisfaction in a friendly, growing environment.

The role requires native or fluent German, good English, and prior customer service experience. You will handle inquiries, manage accounts, coordinate with internal teams, and maintain accurate records while delivering excellent service.