German-Speaking B2B Advertising – Lisbon, Portugal

CloserHire; Lisboa; Vor Ort; EUR 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Accommodation Provided

Private Health Cover

Paid Training

Zusammenfassung

CloserHire is recruiting a German-speaking B2B Advertising Support Specialist for its Lisbon team. You will assist business advertisers with technical troubleshooting, platform guidance, and optimization insights to ensure a seamless user experience.

Start by handling end-to-end issues via email and chat, collaborating with Product, Operations, and Engineering. A strong German level (native or C2) and good English (B2) are essential; relocation support is provided.

Qualifikationen

• Native or C2 level in German.
• English around B2.
• Experience with online campaigns or digital marketing is a plus.
• Customer support or contact center experience is a plus.
• Attention to detail and problem solving.
• Independent and team-oriented work mindset.
• Marketing degree is helpful but not required.

Aufgaben

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Diagnose issues related to campaigns and platform tools; collaborate with Product, Operations & Engineering.
• Provide timely, accurate updates to ensure customer satisfaction.
• Educate advertisers on features, best practices, and common issue types.
• Share insights and feedback to support continuous improvement.

Kenntnisse

German (C2)

English (B2)

Ausbildung

Marketing-related degree (optional)

Jobbeschreibung

German-speaking role in Lisbon, Portugal. €1,466 per month (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: German
• Salary: €1,466 per month (gross)
• Start: 19/11
• Relocation: supported — details below

Perks worth knowing about

• Accommodation Provided
• Private Health Cover
• Paid Training

About the role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a German-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

What you'll do

• Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal
• Product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement

What we're looking for

• Native or C2 level
• German, plus good
• English (around B2). Some experience with online campaigns or digital marketing — you don’t need to know everything, just be comfortable with the basics. Familiarity with social media platforms and interest in online advertising. Previous experience in customer support or a contact center is a plus, but not mandatory. Comfortable analyzing issues, problem-solving, and paying attention to detail. Ability to work both independently and as part of a collaborative team. A degree in Marketing or a related field is helpful but not required — practical experience also counts. A proactive, customer-focused mindset and willingness to learn

Salary

€1,466 per month (gross)

Benefits

• Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00
• Attractive base salary
• Relocation support package to help you settle into life in Lisbon
• Private health insurance and other benefits
• Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment
• Modern office in central
• Lisbon, easily accessible and well-equipped

Relocation support

• Accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
• Portugal - only available if candidates are coming directly from a competitor Health
• Insurance since day 1 for small amount, free after 6 months

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

From application to starting on the ground usually takes around five weeks.

We are an equal-opportunity recruiter and consider every applicant on ability alone.