French-Speaking B2B Advertising Support – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

14 salaries a year

Accommodation provided

Flights covered

Private health cover

Paid training

Job summary

CloserHire in Lisbon, Portugal seeks a French-speaking B2B Advertising Support Specialist to assist advertisers with technical troubleshooting, platform guidance, and optimization insights. You will ensure a seamless user experience and high-quality support on advertising products.

This on-site role requires native or C2 French, English at B2 level, and experience in online campaigns or digital marketing. Relocation support and a generous 14-salary compensation package are included.

Qualifications

• Native or C2 level in French required.
• English ability at B2 level.

Responsibilities

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Collaborate with Product, Operations & Engineering teams to resolve issues and improve user experience.

Skills

French

English (B2)

Customer support

Problem solving

Education

Marketing degree

Job description

French-speaking role in Lisbon, Portugal. €930 per month × 14 salaries (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: French
• Salary: €930 per month × 14 salaries (gross)
• Start: 19/11
• Relocation: supported — details below

Perks worth knowing about

• 14 Salaries a Year
• Accommodation Provided
• Flights Covered
• Private Health Cover
• Paid Training

About the role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a French-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

What you'll do

• Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal
• Product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement

What we're looking for

• Native or C2 level
• French, plus good
• English (around B2). Experience in paid campaign management is mandatory
• Experience with online campaigns and Digital Marketing
• Familiarity with social media platforms and a basic understanding of digital advertising
• Previous experience in a Contact Centre, Service Program, or Advertising
• Technology company is an advantage
• Strong customer service-oriented mindset
• Good analytical, problem-solving, and attention-to-detail skills
• Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage

Salary

€930 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

Benefits

• Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00
• Attractive base salary
• Relocation support package to help you settle into life in Lisbon
• Private health insurance and other benefits
• Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment
• Modern office in central
• Lisbon, easily accessible and well-equipped

Relocation support

• Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
• Portugal - only available if candidates are coming directly from a competitor. Reimbursement of flight ticket on the 6th month of work, up to 400EUR. Health
• Insurance since day 1 for small amount, free after 6 months

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

We are an equal-opportunity recruiter and consider every applicant on ability alone.