German, English-speaking Technical Customer Service
Cross Border Talents
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Benefits offered by this job
Job summary
Cross Border Talents is seeking a Technical Customer Service Specialist to join our international team in Lisbon, Portugal. You will support customers in German and English, addressing technical questions and guiding users to solutions.
This role offers relocation support including company accommodation, with an on-site arrangement in Lisbon and a rotating schedule to cover business hours across teams. Fluent German and good English are essential, along with a passion for helping others.
Qualifications
- Fluent German is mandatory.
- Good English required for international communication.
- Strong communication skills and a customer-focused mindset.
Responsibilities
- Provide technical support to customers in German and English.
- Assist customers with technical questions and issues.
- Identify effective solutions and provide clear guidance.
- Interact with customers in a professional and friendly manner.
- Collaborate with an international team and adapt to new tools and processes.
Skills
Job description
German + English? Start your next chapter in Lisbon!
Cross Border Talents is looking for a Technical Customer Service Specialist to join an international team in Lisbon, Portugal.
If you speak fluent German, have good English and enjoy helping people solve technical issues — this could be your opportunity to build your career in Portugal with relocation support!
- Provide technical support to customers in German and English
- Help customers with technical questions and issues
- Find effective solutions and provide clear guidance
- Communicate with customers in a professional and friendly way
- Work as part of an international team
- Adapt quickly to new tools, systems and processes
- Fluent German — mandatory
- Good English
- Strong communication skills
- Interest in technology and troubleshooting
- Passion for helping others
- Comfortable working in a dynamic environment
Moving to Lisbon from abroad?
Relocation support is provided, including access to company accommodation in a shared apartment with other employees.
- Furnished accommodation
- Shared apartment with other employees
- Utilities included
Lisbon, Portugal — on-site
- Rotational schedule:
- Monday–Friday: 08:00–20:00
- Saturday–Sunday: 08:00–17:00
- 2 rotational days off
Interested in starting your career in Lisbon?
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