German & English-Speaking Customer Service Representative | Lisbon, Portugal

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Relocation support

Meal allowance

Attendance bonus

Training and development opportunities

Job summary

Cross Border Talents in Lisbon is seeking a bilingual customer advisor to handle German and English inquiries on-site. You will work in rotational shifts, including weekends, from 07:00 to 23:00, with relocation support and a meal allowance.

You will collaborate with colleagues to ensure a top-tier customer experience. The role requires fluency in German and English, strong communication and problem-solving skills, and a willingness to be on-site in Lisbon.

Qualifications

• Proficiency in German and English.
• Strong communication and problem-solving skills.
• Willingness to work on-site in Lisbon.
• Flexibility to work rotational shifts, including weekends.

Responsibilities

• Respond to customer inquiries in German and English.
• Provide accurate information and resolve customer concerns.
• Maintain high customer service standards.
• Work collaboratively with the team to ensure a positive customer experience.

Skills

German

English

Communication

Problem solving

Team collaboration

Job description

Lisbon, Portugal
Work Model: On-site
Rotational shifts, Monday to Sunday, between 07:00 and 23:00, with 2 rotating days off

Key Responsibilities

• Respond to customer inquiries in German and English.
• Provide accurate information and resolve customer concerns.
• Maintain high customer service standards.
• Work collaboratively with the team to ensure a positive customer experience.

Requirements

• Proficiency in German and English.
• Strong communication and problem-solving skills.
• Willingness to work on-site in Lisbon.
• Flexibility to work rotational shifts, including weekends.

What We Offer

• Relocation support.
• Meal allowance.
• Attendance bonus.
• Training and development opportunities in an international working environment.