German-Speaking Customer Care Advisor | Lisbon, Portugal

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Relocation assistance

Meal allowance

Attendance-based bonus

Career development in international CS

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking German and English speakers for an on-site customer support role. You will assist customers, provide clear and friendly help, and follow service guidelines in a busy international team.

The position features rotating shifts from 07:00 to 23:00 with two days off, relocation support, meal allowance on working days, and an attendance-based bonus. A proactive, customer-focused attitude and strong communication are essential.

Qualifications

• Good command of German and English.
• Excellent communication skills.
• A customer-focused and proactive attitude.

Responsibilities

• Assist customers with their questions and requests.
• Deliver clear, friendly, and professional support.
• Identify customer needs and provide appropriate solutions.
• Follow service guidelines and contribute to customer satisfaction.

Skills

German

English

Job description

Lisbon, Portugal
On-site position
Languages: German and English
Rotational shifts between 07:00 and 23:00, Monday to Sunday, with 2 rotating days off

Looking for your next opportunity in Portugal? We are seeking German and English speakers to join an international customer support team in Lisbon.

Your Responsibilities

• Assist customers with their questions and requests.
• Deliver clear, friendly, and professional support.
• Identify customer needs and provide appropriate solutions.
• Follow service guidelines and contribute to customer satisfaction.

What We're Looking For

• Good command of German and English.
• Excellent communication skills.
• A customer-focused and proactive attitude.
• Availability to work on-site and follow a rotational schedule.

Benefits

• Relocation assistance.
• Meal allowance for working days.
• Attendance-based bonus.
• Opportunities to develop your customer service skills in an international environment.