German Customer Support Specialist - Lisbon (Relocation)

Foundever; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid training

Employee discounts

Private healthcare

Dental insurance

Wellness program

Growth opportunities

Job stability

Excellent work culture

Job summary

Europe Language Jobs is hiring for a German Customer Support role in Lisbon with an international airline client. You will assist customers through written and phone channels, ensuring high service quality and a positive experience.

To succeed, you must be a native or fluent German speaker with C2, strong English (C1), and excellent communication and problem-solving skills. You should be eligible to work in Portugal and be willing to relocate to Lisbon.

Qualifications

• Native or fluent German with C2 level.
• Advanced English (C1) written and spoken.
• Strong communication and empathy toward customers.
• Ability to learn and adapt to new software systems.

Responsibilities

• Provide assistance to an international airline client via written and phone support.
• Be part of a team delivering customer service across channels.
• Adapt quickly to different scenarios and aviation-related updates.
• Meet and exceed service quality, compliance and productivity targets.
• Create positive customer experiences and value for the brand.

Skills

German (C2)

English (C1)

Communication

Empathy

Job description

Europe Language Jobs is hiring for a German Customer Support role in Lisbon with an international airline client. You will assist customers through written and phone channels, ensuring high service quality and a positive experience.

To succeed, you must be a native or fluent German speaker with C2, strong English (C1), and excellent communication and problem-solving skills. You should be eligible to work in Portugal and be willing to relocate to Lisbon.