German-speaking Travel Support Specialist in Lisbon

Speakitjobs; Lisboa; Presencial; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Flight tickets home (2 yearly)

Accommodation in shared apartment

Performance bonuses

Meal allowance

Private health insurance from day one

Multicultural work environment

Career progression

Resumo da oferta

Speakitjobs is seeking a German-speaking customer support specialist to help travelers research and book their trips from Lisbon. You will join an international team and assist with hotel bookings, inquiries, and changes, while communicating in German and English.

Relocation and travel-related benefits are offered, including multilingual support and opportunities for career progression within a multicultural environment.

Qualificações

• German at native or C2 level.
• Fluent English.
• Customer service experience not mandatory.
• Tourism sector experience not mandatory.
• Good listener with excellent soft skills.
• Team player with collaborative mindset.
• Ability to handle pressure and meet deadlines.

Responsabilidades

• Provide quick and effective support with questions about hotel bookings.
• Handle inquiries on overbooking, incorrect bookings, and updates to existing bookings.
• Professionally manage customer data, bookings changes, adjustments, and other concerns.
• Offer customer care for partner companies in the Expedia network.

Conhecimentos

German (native/C2)

English (fluent)

Customer service

Team player

Calm under pressure

Descrição da oferta de emprego

Speakitjobs is seeking a German-speaking customer support specialist to help travelers research and book their trips from Lisbon. You will join an international team and assist with hotel bookings, inquiries, and changes, while communicating in German and English.

Relocation and travel-related benefits are offered, including multilingual support and opportunities for career progression within a multicultural environment.