German-speaking Support Pro in Lisbon (Relocation Included)

Cross Border Talents; Braga; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Flight provided

Accommodation included

Welcome bonus

Career growth

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Specialist to join our international team in Lisbon. You will handle German-speaking customers via phone, chat, and email with empathy and professionalism, while troubleshooting issues with the support of comprehensive training.

No prior experience is required, and you will be trained to deliver outstanding service. You must reside in Portugal or be willing to relocate to Lisbon to join our vibrant, multicultural workplace.

Qualifications

• German at C2 level.
• Excellent communication and problem-solving skills.
• Positive attitude, curiosity, and motivation to grow.
• No previous experience needed—full training provided.
• Must reside in Portugal or be ready to relocate to Lisbon.

Responsibilities

• Support German-speaking customers via phone, chat, and email with empathy and professionalism.
• Troubleshoot service and technical issues (full training provided).
• Keep accurate records and help improve the customer experience.
• Collaborate with a young, multicultural, and supportive team.

Skills

German C2

Communication

Problem-solving

Positive attitude

Curiosity

Growth mindset

Job description

Cross Border Talents is seeking a German-speaking Customer Support Specialist to join our international team in Lisbon. You will handle German-speaking customers via phone, chat, and email with empathy and professionalism, while troubleshooting issues with the support of comprehensive training.

No prior experience is required, and you will be trained to deliver outstanding service. You must reside in Portugal or be willing to relocate to Lisbon to join our vibrant, multicultural workplace.