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Benefits offered by this job
Competitive salary
Performance bonus
Meal vouchers
Private Health Insurance
Relocation support
Job summary
A leading customer experience company in Lisbon is seeking a Customer Care Advisor fluent in German and English. The role involves providing excellent service to customers, assisting with queries, and ensuring client satisfaction. Ideal candidates will embrace a multicultural environment and possess strong communication skills. The position offers competitive pay, performance bonuses, meal vouchers, and benefits such as private health insurance. Relocation support is provided for candidates moving to Lisbon.
Qualifications
Must have a valid Portuguese work permit.
Excited about intercultural communication and expatriate lifestyle.
Willing to relocate to Lisbon.
Responsibilities
Provide world-class service to customers for top prestigious brands.
Answer incoming customer queries and identify issues.
Ensure high customer satisfaction and record data in CRM.
Skills
Native level of German
B2 level of English
Excellent communication skills
Team collaboration
Customer experience focus
Job description
A leading customer experience company in Lisbon is seeking a Customer Care Advisor fluent in German and English. The role involves providing excellent service to customers, assisting with queries, and ensuring client satisfaction. Ideal candidates will embrace a multicultural environment and possess strong communication skills. The position offers competitive pay, performance bonuses, meal vouchers, and benefits such as private health insurance. Relocation support is provided for candidates moving to Lisbon.