German Customer Support Specialist | Hybrid in Lisbon

Lingonova; Lisboa; Híbrido; EUR 15 624 - 18 414; Tempo integral

Resumo da oferta

Lingonova in Lisbon is seeking a German-speaking customer support agent to assist customers via phone, email and chat. The role includes handling product and order-related queries and delivering timely follow-up to ensure customer satisfaction.

You will work with international teams in a multicultural environment and contribute to high-quality service. The position offers a base salary with language and performance bonuses and a hybrid work model after the first 3 months.

Qualificações

• Fluent in German and English.
• Experience in customer service is a plus.
• Strong communication and problem-solving abilities.

Responsabilidades

• Customer support via phone, email, and chat.
• Handle product and order-related queries.
• Provide after-sales support and follow-up with customers.
• Deliver a high level of customer satisfaction.
• Collaborate with international teams in a multicultural environment.

Conhecimentos

German language

English language

Customer service

Communication skills

Descrição da oferta de emprego

Lingonova in Lisbon is seeking a German-speaking customer support agent to assist customers via phone, email and chat. The role includes handling product and order-related queries and delivering timely follow-up to ensure customer satisfaction.

You will work with international teams in a multicultural environment and contribute to high-quality service. The position offers a base salary with language and performance bonuses and a hybrid work model after the first 3 months.