German Customer Support Agent
The Lemon Consulting
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Benefits offered by this job
Job summary
The Lemon Consulting is seeking a customer support specialist in Lisbon who can communicate fluently in German and English. You will handle inquiries via phone, email and chat, ensuring a high level of service in a fast-paced environment.
Initial on-site work at Sete Rios, Lisbon, with a transition to a hybrid model after 3 months based on performance. Employment contract and opportunities for growth within an international company.
Qualifications
- Native or fluent German
- Advanced English
- Strong communication and customer service skills
- Customer Care / Call Centre experience is a plus
- Positive, team-oriented mindset
- Currently based in Portugal or able to work from Lisbon
Responsibilities
- Support customers through phone, email and chat, delivering a professional and high-quality customer experience
Skills
Job description
You'll support customers through phone, email and chat, helping with their questions and requests while delivering a professional and high-quality customer experience.
- Native or fluent German
- Advanced English
- Strong communication and customer service skills
- Customer Care / Call Centre experience is a plus
- Positive, team-oriented mindset
- Currently based in Portugal or able to work from Lisbon
Sete Rios, Lisbon
Initially on-site
Possibility to move to a hybrid model after 3 months, based on performance
Employment contract
Base Salary + German Language Allowance + Performance Bonus
- Meal allowance
- Health insurance
- Continuous training and development
- International working environment
- Opportunity to grow within a global company
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