German Customer Support Specialist in Porto (B2 Level)

Cross Border Talents; Porto; Presencial; EUR 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Resumo da oferta

A dynamic customer service firm in Porto is seeking a German Customer Support Specialist to assist clients in resolving issues and delivering outstanding service. The ideal candidate will be fluent in German and English, with at least one year of experience in Customer Support. Join an innovative team and enjoy competitive salary, meal allowance, and relocation assistance.

Qualificações

• At least one year of experience in Customer Support or a related role.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.
• At least 1 year in Customer Support or related role
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field
• Competitive salary mentioned in ad
• Meal allowance mentioned in ad
• Collaborative team environment mentioned in ad
• Relocation assistance offered
• Onsite work environment in Porto

Responsabilidades

• Assist clients via phone, email, and chat, delivering efficient solutions.
• Understand customer needs and provide customized resolutions.
• Work closely with colleagues to quickly resolve issues.
• Maintain accurate customer records for seamless service delivery.
• Build trust and loyalty through high-quality interactions.

Conhecimentos

Proficiency in German (B2 level)

Proficiency in English (C1 level)

Strong analytical skills

Leadership abilities

Communication abilities

Descrição da oferta de emprego

German Customer Support Specialist in Porto (B2 Level)

Job Openings German Customer Support Specialist in Porto (B2 Level)

About the job German Customer Support Specialist in Porto (B2 Level)

Kickstart Your Career as a Customer Success Specialist!

Join a dynamic team where creativity, teamwork, and adaptability drive success in a fast-paced environment. If you're looking for the next step in your professional journey, this opportunity is for you!

About Us:

We are committed to delivering top-tier service to our clients and their customers. With a passion for innovation and a focus on excellence, our team continues to grow and succeed.

Role Overview:

As a Customer Success Specialist, you will be the main point of contact for clients, ensuring smooth interactions and problem resolution. Your dedication to personalized service will help maintain our reputation for outstanding support.

Key Responsibilities:

• Customer Interaction: Assist clients via phone, email, and chat, delivering efficient and thoughtful solutions
• Tailored Support: Understand customer needs and provide customized resolutions that exceed expectations
• Teamwork & Collaboration: Work closely with colleagues to quickly resolve issues and enhance the customer journey
• Data Management: Maintain accurate customer records to ensure seamless service delivery
• Outstanding Service: Build trust and loyalty through high-quality interactions and exceptional support

Requirements:

• Proficiency in German (B2 level)
• Proficiency in English (C1 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in Customer Support or a related role.
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field
• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Daily support during your work hours
• Collaborative Team: Be part of a communicative and supportive work environment
• Relocation Assistance: Smooth transition support for your move
• Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!