French Technical Support Advisor in Lisbon

Cross Border Talents; Lisboa; Sur place; EUR 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & Life insurance

Onsite work

Résumé du poste

A leading customer service firm in Lisbon seeks a motivated Technical Customer Support Advisor fluent in French. You'll assist clients with various inquiries, ensuring high standards of service. This role offers a competitive salary, performance bonuses, meal allowances, and comprehensive health care. Kickstart your career with us today!

Qualifications

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Eagerness to learn and grow.
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Responsabilités

• Provide outstanding support through phone, live chat, email, and social media.
• Assist with account setup and technical challenges.
• Build strong customer relationships through effective communication.
• Ensure high service standards aligned with company policies.
• Build strong customer relationships through effective communication
• Ensure high service standards aligned with company policies
• Recommend enhancements for processes and services

Connaissances

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Description du poste

French Technical Support Advisor in Lisbon

Take Your Career to the Next Level!

We’re looking for a motivated Technical Customer Support Advisor to join our forward-thinking and energetic team! If you're flexible, personable, and excel in dynamic settings, this role is perfect for you.

Role Overview:

As a Technical Customer Support Advisor, you'll connect with clients across multiple channels—phone, chat, email, and social media—to resolve account, technical, and financial inquiries. Your contributions will drive customer satisfaction and shape process improvements.

Key Responsibilities:

• Provide outstanding support through phone, live chat, email, and social media
• Assist with account setup, verification, login issues, financial queries, and technical challenges
• Act as a reliable advisor, especially to clients in the sports industry
• Address customer questions, concerns, and feedback promptly
• Build strong customer relationships through effective communication
• Ensure high service standards aligned with company policies
• Recommend enhancements for processes and services

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Earn bonuses based on your contributions
• Meal Allowance: Coverage for workday meals
• Transportation Support: Assistance with commuting expenses
• Health & Life Insurance: Comprehensive care for your well-being
• Onsite Work: Collaborate and thrive in an in-office environment

Kickstart your exciting customer support career today! Apply now—we can’t wait to connect!