French Customer Support in Lisbon (2000 Euros Welcome Bonus)

Cross Border Talents; Lisboa; Sur place; EUR 20 311 - 24 328; Plein temps

Avantages offerts par ce poste

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Résumé du poste

A leading customer support company in Lisbon is seeking a Customer Support Specialist fluent in French. This role involves providing high-quality assistance across multiple platforms, helping customers with various issues, and ensuring they have a seamless experience. The ideal candidate has strong problem-solving skills and communication abilities. The company offers a competitive salary, bonuses, and other benefits in a collaborative work environment.

Qualifications

• 0-1 year experience in customer support
• Eagerness to learn and grow

Responsabilités

• Offer responsive, high-quality support through phone, chat, email, and social media.
• Guide customers through account setup, login issues, identity verification, transactions, and technical queries.
• Ensure every customer interaction is professional, empathetic, and solution-focused.

Connaissances

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Adaptability

Formation

EU Citizenship or Portuguese Residency Card

Description du poste

French Customer Support in Lisbon (2000 Euros Welcome Bonus)

Job Openings French Customer Support in Lisbon (2000 Euros Welcome Bonus)

About the job French Customer Support in Lisbon (2000 Euros Welcome Bonus)

Take Your Career to the Next Level!

We’re on the lookout for a proactive and service-oriented Customer Support Specialist to become a key player in our energetic team. If you're adaptable, thrive under pressure, and love helping people, this opportunity is made for you!

Role Overview:

As a Customer Support Specialist, you'll be the go-to person for customers, delivering outstanding assistance through multiple communication channels. Your strong problem-solving skills and clear communication will be essential in creating a seamless support experience.

Key Responsibilities:

• Offer responsive, high-quality support through phone, chat, email, and social media
• Guide customers through account setup, login issues, identity verification, transactions, and technical queries
• Ensure every customer interaction is professional, empathetic, and solution-focused
• Respond to requests swiftly and accurately, maintaining a customer-first mindset
• Build lasting relationships through clear and supportive communication
• Follow internal procedures while consistently delivering top-tier service
• Provide feedback and suggestions to boost service quality and efficiency

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!