French Customer Support in Lisbon - Welcome Bonus 3000 Euros

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Onsite Work

Job summary

A customer support organization in Lisbon seeks a French Customer Support Specialist to deliver responsive support across multiple platforms. The ideal candidate holds a C2 level in French, has a desire to learn, and possesses strong communication skills. Enjoy competitive compensation, performance bonuses, and various allowances. Ready to take the next step? Apply today!

Qualifications

• EU Citizenship or Portuguese Residency Card is required.
• 0-1 year of experience in customer support is acceptable.
• Eagerness to learn and grow is essential.

Responsibilities

• Deliver prompt and courteous support via phone, chat, email, and social media.
• Assist users with tasks such as account creation and access issues.
• Troubleshoot technical concerns and provide practical solutions.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Job description

French Customer Support in Lisbon - Welcome Bonus 3000 Euros

Job Openings French Customer Support in Lisbon - Welcome Bonus 3000 Euros

About the job French Customer Support in Lisbon - Welcome Bonus 3000 Euros

Take Your Customer Service Career to the Next Level!

We're looking for a customer-focused and adaptable Customer Support to join our energetic, fast-paced team. If you thrive under pressure, communicate with clarity, and enjoy making a real impact on people's experiences, this role could be exactly what you're looking for.

Role Overview:

As a Customer Support Specialist, you’ll be the first touchpoint for customers, delivering responsive and personalized support across various platforms. Your problem-solving skills and attention to detail will ensure each interaction is smooth, helpful, and professional.

Key Responsibilities:

• Deliver prompt and courteous support via phone, chat, email, and social media
• Assist users with tasks such as account creation, access issues, identity checks, and transaction support
• Troubleshoot technical concerns and provide practical, easy-to-follow solutions
• Approach every customer interaction with empathy and a solution-driven mindset
• Communicate clearly and professionally to build trust and satisfaction
• Follow internal protocols and maintain high service standards
• Share ideas and user feedback to help improve support processes and enhance customer experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package:Assistance to make your move smooth and stress-free
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!