French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

Cross Border Talents; Lisboa; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Zusammenfassung

A leading recruitment agency is seeking a French Customer Advisor in Lisbon. You will provide customer support across multiple platforms, ensuring high service standards and fostering customer satisfaction. Ideal candidates are fluent in French and have a desire to grow in a dynamic work environment. Competitive salary, bonuses, and relocation assistance offered.

Qualifikationen

• 0-1 year of experience in customer support.
• Strong leadership and communication skills.
• Eagerness to learn and grow.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Aufgaben

• Deliver prompt and courteous support via phone, chat, email, and social media.
• Troubleshoot technical concerns and provide easy-to-follow solutions.
• Share ideas to help improve support processes.
• Approach every customer interaction with empathy and a solution-driven mindset.
• Communicate clearly and professionally to build trust and satisfaction.
• Follow internal protocols and maintain high service standards.
• Share ideas and user feedback to help improve support processes and enhance customer experience.

Kenntnisse

Fluent in French (C2 level)

Customer service orientation

Analytical skills

Leadership

Jobbeschreibung

French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

Job Openings French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

About the job French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

Take Your Customer Service Career to the Next Level!

We're looking for a customer-focused and adaptable Customer Advisor to join our energetic, fast-paced team. If you thrive under pressure, communicate with clarity, and enjoy making a real impact on people's experiences, this role could be exactly what you're looking for.

Role Overview:

As a Customer Advisor, you'll be the first touchpoint for customers, delivering responsive and personalized support across various platforms. Your problem-solving skills and attention to detail will ensure each interaction is smooth, helpful, and professional.

Key Responsibilities:

• Deliver prompt and courteous support via phone, chat, email, and social media
• Assist users with tasks such as account creation, access issues, identity checks, and transaction support
• Troubleshoot technical concerns and provide practical, easy-to-follow solutions
• Approach every customer interaction with empathy and a solution-driven mindset
• Communicate clearly and professionally to build trust and satisfaction
• Follow internal protocols and maintain high service standards
• Share ideas and user feedback to help improve support processes and enhance customer experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package:Assistance to make your move smooth and stress-free
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!