French-Speaking Travel Customer Advisor – On-Site Porto

Concentrix; Porto; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Bring-a-friend bonus opportunities

Full paid training

Central location in Porto

Job summary

Minacs is seeking a Customer Service Representative (French-speaking) in Porto, Portugal. In this on-site role, you will ensure high performance in customer service, handling inquiries across various channels and resolving issues efficiently.

The ideal candidate should be fluent in French and English, with at least 2 years of customer service experience, preferably in the travel industry. Competitive benefits and career growth opportunities are offered.

Qualifications

• At least 2 years of experience in a customer service role, preferably within the travel industry.
• Ability to communicate effectively and resolve issues efficiently.
• Strong interpersonal skills and a customer-oriented mindset.

Responsibilities

• Respond to customer inquiries via various communication channels.
• Resolve customer issues and provide accurate information about travel services.
• Maintain and update customer records in the CRM system.

Skills

Fluent French (written and oral)

Fluent English (B2)

Customer service experience

GDS experience

Analytical skills

Positive attitude

Job description

Minacs is seeking a Customer Service Representative (French-speaking) in Porto, Portugal. In this on-site role, you will ensure high performance in customer service, handling inquiries across various channels and resolving issues efficiently.

The ideal candidate should be fluent in French and English, with at least 2 years of customer service experience, preferably in the travel industry. Competitive benefits and career growth opportunities are offered.