French-Speaking Training & Learning Support Officer (Hybrid)

Natixis in Portugal; Loures; Hybrid; EUR 26,000 - 32,000; Full time

Job summary

Natixis in Portugal is seeking a Learning Support Officer (French Speaker) within HR Shared Services. The role is full-time and hybrid, supporting training programs with a focus on client satisfaction and KPI reporting.

English proficiency at B1 is required alongside fluent French and a background in Education or HR. The successful candidate will coordinate scheduling, materials, and communications, collaborate with internal stakeholders, and maintain training records to drive continuous

Qualifications

• Bachelor's Degree in Education, Human Resources, or related field.
• Prior experience in administrative support or strong interest in Learning & Development.
• Fluent in French (mandatory), English level B1 (minimum).
• Excellent organizational and time management skills; ability to prioritize.
• Outstanding communication and interpersonal abilities.

Responsibilities

• Provides comprehensive administrative support for training programs with a focus on client satisfaction.
• Reports on activities and achievement of KPIs.
• Coordinates administrative tasks related to training programs (scheduling, materials, participant communications).
• Collaborates with training managers, internal trainers and trainees to deliver learning programs and meet client expectations.
• Maintains records/databases on training activities and participant progress, using data for continuous improvement and reporting.

Skills

Fluent in French

English (B1)

Education

Bachelor's Degree in Education, HR, or related field

Job description

Natixis in Portugal is seeking a Learning Support Officer (French Speaker) within HR Shared Services. The role is full-time and hybrid, supporting training programs with a focus on client satisfaction and KPI reporting.

English proficiency at B1 is required alongside fluent French and a background in Education or HR. The successful candidate will coordinate scheduling, materials, and communications, collaborate with internal stakeholders, and maintain training records to drive continuous