French-Speaking Customer Support Specialist — Porto (On-site)

Hiring İnternational; Valongo; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Salary package

Bonuses

Meal allowance

Training and support

International environment

Career development

Job summary

Hiring International in Porto, Portugal seeks a French-speaking Customer Service Representative to support inquiries from French-speaking customers. The role is on-site, with a focus on delivering professional support and high satisfaction levels.

Applicants should be fluent in French (C1/C2) and proficient in English, with strong communication and problem-solving abilities. Experience in customer service is a plus, and a dynamic team environment awaits.

Qualifications

• Fluent French (C1/C2)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Teamwork and adaptability

Responsibilities

• Assist French-speaking customers and handle inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and chat
• Ensure a high level of customer satisfaction
• Follow procedures and meet service quality targets

Skills

French language

English

Communication

Problem solving

Customer orientation

Teamwork

Previous cs experience

Job description

Hiring International in Porto, Portugal seeks a French-speaking Customer Service Representative to support inquiries from French-speaking customers. The role is on-site, with a focus on delivering professional support and high satisfaction levels.

Applicants should be fluent in French (C1/C2) and proficient in English, with strong communication and problem-solving abilities. Experience in customer service is a plus, and a dynamic team environment awaits.