French-Speaking Customer Support — Porto (On-site)

Hiring International; Maia; On-site; EUR 18,000 - 24,000; Full time

Job summary

Hiring International in Porto, Portugal, is looking for a French-speaking customer service representative to join our on-site team ASAP. You will handle inquiries, provide solutions, and ensure exceptional customer satisfaction across phone, email and chat channels.

Fluency in French (C1/C2) and good English, along with strong communication and problem-solving skills, are essential. Previous customer service experience is a plus in a dynamic, multicultural environment.

Qualifications

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and teamwork.
• Previous customer service experience is an advantage.

Responsibilities

• Assist French-speaking customers and handle inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

Fluent French

Strong communication

Problem-solving

Team player

Customer-focused

English proficiency

Job description

Hiring International in Porto, Portugal, is looking for a French-speaking customer service representative to join our on-site team ASAP. You will handle inquiries, provide solutions, and ensure exceptional customer satisfaction across phone, email and chat channels.

Fluency in French (C1/C2) and good English, along with strong communication and problem-solving skills, are essential. Previous customer service experience is a plus in a dynamic, multicultural environment.