French-Speaking IT Account Manager - Porto (Hybrid)

Cross Border Talents; Valongo; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Private health insurance from day one

Meal allowance of €126 per month

Guaranteed productivity bonus of €100 

Attendance bonus of €25 per month

Employment contract from day one

Paid training

Genuine career developmentOpportuniti

Discounts and partnerships with major

Job summary

Cross Border Talents is seeking a client-oriented individual to manage inbound and outbound calls from diverse clients, addressing requests, and supporting back-office tasks. The role involves sales aptitude, handling objections, and proficient use of computer applications to assist clients effectively.

Based in Porto, Portugal, the position is on-site with potential remote work after 3-4 months contingent on performance.

Qualifications

• Proficiency in French (spoken and written) at a C1/C2 level.
• Good theoretical and practical knowledge of IT.
• Strong interpersonal skills.
• Proactive approach and ability to make suggestions.
• Must reside in or around Porto, Portugal.
• Experience in customer relations is an asset.

Responsibilities

• Make and receive calls from various clients and respond to their requests.
• Respond to client requests in the back office.
• Demonstrate sales aptitude, depending on the specific projects.
• Effectively handle objections and complaints.
• Utilize various computer applications efficiently.

Skills

French (C1/C2)

IT knowledge

Interpersonal skills

Proactive approach

Residence in Porto

Customer relations experience

Job description

Cross Border Talents is seeking a client-oriented individual to manage inbound and outbound calls from diverse clients, addressing requests, and supporting back-office tasks. The role involves sales aptitude, handling objections, and proficient use of computer applications to assist clients effectively.

Based in Porto, Portugal, the position is on-site with potential remote work after 3-4 months contingent on performance.