Porto-based French-speaking Account Manager (Hybrid)

CallForTalents; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Private health insurance from day one

Meal allowance of €126 per month

Guaranteed productivity bonus of €100,

Attendance bonus of €25 per month

Employment contract from day one

Paid training

Genuine career development opportuni­t

Discounts and partnerships with major

Job summary

CallForTalents is supporting a client in Porto seeking a French-speaking customer service representative for an on-site role with the possibility of remote work after 3-4 months. You will answer calls, address client requests, and support back-office operations.

Work is 40 hours per week, Monday to Saturday, with a gross monthly salary of 953–1120 EUR paid in 14 installments. The package includes private health insurance, meal allowance, bonuses, paid training and clear career development

Qualifications

• Fluent in French (speaking and writing) at C1/C2 level.
• Good theoretical and practical IT knowledge.
• Strong interpersonal skills.
• Proactive with willingness to suggest improvements.
• Must reside in or around Porto, Portugal.
• Experience in customer relations is a plus.

Responsibilities

• Make and receive calls from clients and respond to their requests.
• Respond to client requests in the back office.
• Demonstrate sales aptitude on specific projects.
• Handle objections and complaints effectively.
• Utilize various computer applications efficiently.

Skills

French (C1/C2)

IT knowledge

Interpersonal skills

Proactive approach

Tools

Office software

Job description

CallForTalents is supporting a client in Porto seeking a French-speaking customer service representative for an on-site role with the possibility of remote work after 3-4 months. You will answer calls, address client requests, and support back-office operations.

Work is 40 hours per week, Monday to Saturday, with a gross monthly salary of 953–1120 EUR paid in 14 installments. The package includes private health insurance, meal allowance, bonuses, paid training and clear career development