French-Speaking IT Account Manager – Porto

CallForTalents; Vila Nova de Gaia; Hybrid; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Private health insurance from day one

Meal allowance €126/month

Productivity bonus €100/month (first 6

Attendance bonus €25/month

Employment contract from day one

Paid training

Career development opportunities

Discounts with major brands

Job summary

CallForTalents is seeking a client-focused on-site agent in Porto, Portugal. The role involves handling calls, addressing client requests, and supporting back-office operations. A proactive approach and sales aptitude are valued to adapt to project needs.

The candidate should have strong IT knowledge and excellent interpersonal skills, with a preference for those with customer-relations experience. The position offers training, a contract from day one, and a pathway to remote work after 3–4

Qualifications

• Proficiency in French at C1/C2 level (spoken and written).
• Strong knowledge of IT concepts and practical IT usage.
• Excellent interpersonal and communication skills.
• Proactive mindset with ability to suggest improvements.
• Experience in customer relations is a plus.

Responsibilities

• Make and receive calls from various clients and respond to requests.
• Handle back-office client inquiries efficiently.
• Demonstrate sales aptitude for project-specific tasks.
• Effectively manage objections and complaints.
• Utilize computer applications proficiently.

Skills

French (C1/C2)

IT knowledge

Interpersonal skills

Proactive approach

Customer relations awareness

Tools

CRM software

Office applications

Job description

CallForTalents is seeking a client-focused on-site agent in Porto, Portugal. The role involves handling calls, addressing client requests, and supporting back-office operations. A proactive approach and sales aptitude are valued to adapt to project needs.

The candidate should have strong IT knowledge and excellent interpersonal skills, with a preference for those with customer-relations experience. The position offers training, a contract from day one, and a pathway to remote work after 3–4