French-Speaking Customer Care Specialist – Energy Sector

Cross Border Talents; Lisboa; Hybrid; EUR 22,000 - 32,000; Full time

Job summary

Cross Border Talents in Portugal seeks a French-speaking customer care specialist based in Guimarães. You will support customers by phone and via back-office channels, understanding needs and proposing solutions in the energy sector.

You will join an international team with a paid training program and potential remote work after training. Relocation is not offered;.

Qualifications

• French-speaking customer support experience.
• Proficient in handling calls and back-office tasks.
• Willingness to learn and adapt in energy sector.

Responsibilities

• Assist customers by phone and back-office channels.
• Understand needs and propose solutions.
• Handle complaints professionally.

Skills

French-speaking

Job description

Cross Border Talents is seeking a French-speaking customer support specialist in Guimarães, Portugal. You will assist customers by phone and through back-office channels, understand needs, and recommend solutions while handling complaints with a professional approach. The role offers a paid training program, collaboration with an international team, and potential remote work after initial training. Relocation is not offered.

French-Speaking Customer Care Specialist – Energy Sector Lisbon, Portuguese Republic, PT