French-Speaking Energy Support Specialist — Hybrid/Remote

CB Talents SP; Guimarães; In loco; EUR 11.000 - 12.000; Tempo pieno

Vantaggi offerti da questo lavoro

Contract from Day 1

Paid Professional Training

Hybrid / Remote after 3–4 months

Career Growth

Modern Worksite in Guimarães

Descrizione del lavoro

CB Talents SP in Guimarães, Portugal is hiring French-speaking Customer Support Specialists for a full-time role in the energy sector. You will join a fast-growing project and provide high-quality service to customers via phone and digital channels, on-site initially with potential hybrid options.

The role requires fluent French (C1/C2) and residency in Portugal, with 40 hours per week and rotational shifts.

Competenze

• Fluent in French (C1/C2) and able to communicate in English.
• Resident in Portugal.
• Excellent communication and empathy.
• Willing to work 40 hours per week in rotating shifts.

Mansioni

• Respond to inbound and outbound inquiries via phone and back-office channels.
• Identify needs, address concerns, and provide tailored solutions.
• Support sales queries and product promotions.
• Use multiple digital tools and IT databases.
• Maintain a high level of customer care and quality.

Conoscenze

French (C1/C2)

Customer service

Communication

Residency in Portugal

Descrizione del lavoro

CB Talents SP in Guimarães, Portugal is hiring French-speaking Customer Support Specialists for a full-time role in the energy sector. You will join a fast-growing project and provide high-quality service to customers via phone and digital channels, on-site initially with potential hybrid options.

The role requires fluent French (C1/C2) and residency in Portugal, with 40 hours per week and rotational shifts.