French-Speaking E‑Commerce Account Manager | On-Site Porto

Business Intelligence Sales Consultants

Porto

On-site

EUR 11,000 - 12,000

Full time

41 hours ago
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Benefits offered by this job

Paid training
Contract from day one

Job summary

Business Intelligence Sales Consultants seeks a French-speaking Account Manager for an on-site role in Porto, Portugal. The position focuses on customer interactions, problem-solving, and collaboration with teams to deliver high-quality support in a dynamic, insurance brokerage project.

Starting dates in November 2026, 40 hours per week, with rotating shifts. Salary ranges from €953 to €1,120 gross per month, with paid training and a contract from day one.

Qualifications

  • French proficiency at C1/C2 level, both spoken and written.
  • Good theoretical and practical IT knowledge.
  • Strong communication and interpersonal skills.
  • Proactive attitude and the ability to suggest improvements or solutions.
  • Ability to handle customer concerns calmly and professionally.

Responsibilities

  • Customer communication: make and receive calls to assist customers.
  • Back-office support: handle inquiries and follow up through internal systems.
  • Problem-solving: understand needs, investigate issues, provide solutions.
  • Complaint handling: respond professionally to concerns and objections.
  • Sales-related activities: identify opportunities and support sales objectives.
  • Digital tools: use applications and internal systems to manage interactions.
  • Team collaboration: work with colleagues to maintain service quality.

Skills

French proficiency
IT knowledge
Communication
Proactive attitude
Customer service

Job description

Business Intelligence Sales Consultants seeks a French-speaking Account Manager for an on-site role in Porto, Portugal. The position focuses on customer interactions, problem-solving, and collaboration with teams to deliver high-quality support in a dynamic, insurance brokerage project.

Starting dates in November 2026, 40 hours per week, with rotating shifts. Salary ranges from €953 to €1,120 gross per month, with paid training and a contract from day one.

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