French-Speaking Digital Banking Support Specialist

Cross Border Talents; Porto; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Zusammenfassung

Cross Border Talents is seeking a Customer Service Consultant (French) to join our digital banking team in Porto, Portugal. You will handle incoming French inquiries, provide account support, and guide users through digital banking features with accuracy and empathy.

The role is full-time and requires strong French language skills (C1), digital literacy, and a calm, detail-oriented approach to transactions and customer interactions.

Qualifikationen

• Must be fluent in French (C1).
• Strong digital literacy and comfort navigating online banking tools.
• Maintain composure and professionalism when handling inquiries.
• Diligent, detail-oriented approach to transactions and customer data.

Aufgaben

• Handle incoming French customer inquiries.
• Provide account support for digital banking users.
• Guide customers through digital banking features and transactions.

Kenntnisse

French (C1)

Digital literacy

Calm under pressure

Attention to detail

Jobbeschreibung

Cross Border Talents is seeking a Customer Service Consultant (French) to join our digital banking team in Porto, Portugal. You will handle incoming French inquiries, provide account support, and guide users through digital banking features with accuracy and empathy.

The role is full-time and requires strong French language skills (C1), digital literacy, and a calm, detail-oriented approach to transactions and customer interactions.