French-Speaking Digital Banking Pro — Porto On-Site

Cross Border Talents; Porto; Presencial; EUR 18.000 - 26.000; Jornada completa

Descripción de la vacante

Cross Border Talents is seeking a French-speaking customer service professional to join our Digital Banking team in Porto on site. You will handle phone and email inquiries, guiding clients through their digital banking experience, with a focus on accuracy and customer satisfaction.

Candidates should be at C1 in French, comfortable in a fast-paced environment, and eager to contribute to process improvements and excellent service delivery by the Douro River.

Formación

• French language at C1 level (spoken and written).
• Experience in customer support is a plus.

Responsabilidades

• Assist customers with digital banking queries via phone and email.
• Maintain high-quality customer service and resolve issues efficiently.

Conocimientos

French (C1)

Customer service

Descripción del empleo

Cross Border Talents is seeking a French-speaking customer service professional to join our Digital Banking team in Porto on site. You will handle phone and email inquiries, guiding clients through their digital banking experience, with a focus on accuracy and customer satisfaction.

Candidates should be at C1 in French, comfortable in a fast-paced environment, and eager to contribute to process improvements and excellent service delivery by the Douro River.