French-Speaking Digital Banking Support Consultant

Cross Border Talents; Porto; On-site; EUR 21,000 - 32,000; Full time

Job summary

Cross Border Talents in Porto, Portugal is seeking a Customer Service Consultant (French) to join a fast-growing fintech. You will manage incoming French customer inquiries for digital banking services and help customers with account-related questions.

The role requires C1 level French, strong digital literacy, and the ability to stay calm under pressure while delivering precise, friendly support. This full-time position offers on-site work in Porto.

Qualifications

• French language proficiency at C1 level
• Digital literacy and comfortable with online banking tools
• Calm, precise, detail-oriented customer support

Responsibilities

• Handle incoming French customer inquiries via digital banking channels
• Provide guidance on digital banking features and functions
• Assist customers with transactions and account-related issues

Skills

French (C1)

Digital literacy

Calm under pressure

Attention to detail

Job description

Cross Border Talents in Porto, Portugal is seeking a Customer Service Consultant (French) to join a fast-growing fintech. You will manage incoming French customer inquiries for digital banking services and help customers with account-related questions.

The role requires C1 level French, strong digital literacy, and the ability to stay calm under pressure while delivering precise, friendly support. This full-time position offers on-site work in Porto.