Customer Service Consultant – Digital Banking

Cross Border Talents; Porto; Presencial; EUR 21.000 - 32.000; Jornada completa

Descripción de la vacante

Cross Border Talents in Porto, Portugal is seeking a Customer Service Consultant (French) to join a fast-growing fintech. You will manage incoming French customer inquiries for digital banking services and help customers with account-related questions.

The role requires C1 level French, strong digital literacy, and the ability to stay calm under pressure while delivering precise, friendly support. This full-time position offers on-site work in Porto.

Formación

• French language proficiency at C1 level
• Digital literacy and comfortable with online banking tools
• Calm, precise, detail-oriented customer support

Responsabilidades

• Handle incoming French customer inquiries via digital banking channels
• Provide guidance on digital banking features and functions
• Assist customers with transactions and account-related issues

Conocimientos

French (C1)

Digital literacy

Calm under pressure

Attention to detail

Descripción del empleo

Title: Customer Service Consultant (French) – Digital Banking
Location: Porto, Portugal

Bring your language skills and attention to detail to a fast-growing financial tech environment. We are hiring full-time consultants to manage incoming French customer inquiries.

Core Tasks: Account support, digital banking guidance, and transaction assistance.
Key Competencies: C1 French, digital literacy, calm demeanor under pressure, and precise attention to detail.