French-Speaking CX Pro – Global Support

Francisco CI; Porto; On-site; EUR 12,000 - 19,000; Full time

Benefits offered by this job

Paid onboarding

Private health insurance

Competitive salary

International environment

Career progression

Learning & development

Work with global brands

Job summary

Francisco CI in Portugal is seeking French-speaking Customer Experience Professionals with strong English to join our international team. You will deliver high-quality support to SMB clients across chat, email and phone, helping to grow their businesses in a fast-paced, multicultural environment.

The ideal candidate communicates effectively, owns the customer journey, and thrives in an international setting.

Qualifications

• Native or near-native French language skills (C1/C2).
• Excellent verbal and written communication.
• Strong interpersonal abilities and a professional attitude.

Responsibilities

• Provide SMB support across chat, email and phone.
• Deliver pre- and post-sales support and product/tool assistance.

Skills

French (C1/C2)

Communication skills

Interpersonal skills

Job description

Francisco CI in Portugal is seeking French-speaking Customer Experience Professionals with strong English to join our international team. You will deliver high-quality support to SMB clients across chat, email and phone, helping to grow their businesses in a fast-paced, multicultural environment.

The ideal candidate communicates effectively, owns the customer journey, and thrives in an international setting.