French-Speaking Customer Support Pro (C1/C2) — Portugal

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Training and onboarding

International working environment

Opportunities across industries

Job summary

Cross Border Talents in Portugal is hiring for customer support roles across industries, offering an international environment. You will assist customers by phone, email or chat and help resolve enquiries to deliver a positive experience.

The role requires French at C1/C2 and English at B2, strong communication and problem-solving skills, and willingness to learn. On-site availability in Portugal and flexibility for shifts are expected.

Qualifications

• C1/C2 level French and B2 level English.
• Good communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Availability to work on-site in Portugal.
• Flexibility to work shifts, depending on the position.

Responsibilities

• Assist customers through phone, email or chat, depending on the position.
• Answer enquiries, resolve issues and provide helpful solutions.
• Deliver a positive customer experience across a variety of services and industries.

Skills

French (C1/C2)

English (B2)

Communication

Problem solving

Customer focus

Job description

Cross Border Talents in Portugal is hiring for customer support roles across industries, offering an international environment. You will assist customers by phone, email or chat and help resolve enquiries to deliver a positive experience.

The role requires French at C1/C2 and English at B2, strong communication and problem-solving skills, and willingness to learn. On-site availability in Portugal and flexibility for shifts are expected.