Remote French-Speaking Customer Service Specialist

Cross Border Talents; Braga; Remote; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Private health insurance

Paid training and career development

Remote/hybrid options

Job summary

Cross Border Talents is hiring a Customer Service Specialist with French language skills to support global clients from Portugal. The role is fully remote, with options for hybrid or office as needed, and involves helping customers, resolving issues, and ensuring a high standard of service.

You will be part of an international team, receive training, career development, and a competitive compensation package including performance bonuses and private health insurance.

Qualifications

• Fluent or C2 level in French
• English at B2 level or higher
• Based in Portugal

Responsibilities

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service-related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Skills

French (Fluent/C2)

English (B2+)

Job description

Cross Border Talents is hiring a Customer Service Specialist with French language skills to support global clients from Portugal. The role is fully remote, with options for hybrid or office as needed, and involves helping customers, resolving issues, and ensuring a high standard of service.

You will be part of an international team, receive training, career development, and a competitive compensation package including performance bonuses and private health insurance.