French-Speaking Customer Support Specialist | Porto

Lingo-Nova; Viseu; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

Lingo-Nova in Porto seeks a French-speaking Customer Support Agent for an on-site role, addressing inquiries from telecom or financial services customers and guiding them to resolution with courtesy and efficiency.

You will handle queries via phone, email, and chat, escalating issues when needed, and strive to ensure high customer satisfaction and loyalty. Fluency in French is required; Portuguese language knowledge is a plus.

Qualificações

• Fluent in French is required.

Responsabilidades

• Handle customer inquiries with courtesy and efficiency.
• Resolve issues and guide customers to satisfactory resolutions.
• Maintain high levels of customer satisfaction and loyalty.

Conhecimentos

French language

Customer service

Descrição da oferta de emprego

Lingo-Nova in Porto seeks a French-speaking Customer Support Agent for an on-site role, addressing inquiries from telecom or financial services customers and guiding them to resolution with courtesy and efficiency.

You will handle queries via phone, email, and chat, escalating issues when needed, and strive to ensure high customer satisfaction and loyalty. Fluency in French is required; Portuguese language knowledge is a plus.