Francophone Customer Support Specialist — Porto

Nordicrecruiters; Porto; Presencial; EUR 21 000 - 26 000; Tempo integral

Resumo da oferta

Nordicrecruiters is seeking a friendly, customer-focused Customer Service Representative fluent in French to join our Porto team in a full-time role. You will respond to inquiries, resolve issues, provide accurate information, and build lasting relationships across phone, email and chat channels.

You will work with internal teams, stay informed on products and policies, and contribute to service quality. English proficiency and strong communication are essential, as is the ability to multitask

Qualificações

• Fluent in French and able to communicate clearly with customers.
• Experience in customer service or support roles is preferred.
• Strong written and spoken English skills for cross‑channel support.

Responsabilidades

• Respond to inquiries via phone, email and chat across channels.
• Resolve issues and provide accurate information to customers.
• Build lasting relationships with customers and internal teams to improve service quality.
• Stay informed about products and policies and communicate updates to customers.
• Multitask effectively while maintaining high service standards.

Conhecimentos

French language

Customer service

English proficiency

Descrição da oferta de emprego

Nordicrecruiters is seeking a friendly, customer-focused Customer Service Representative fluent in French to join our Porto team in a full-time role. You will respond to inquiries, resolve issues, provide accurate information, and build lasting relationships across phone, email and chat channels. You will work with internal teams, stay informed on products and policies, and contribute to service quality. English proficiency and strong communication are essential, as is the ability to multitask

Francophone Customer Support Specialist — Porto • Porto, Portuguese Republic, PT