French-Speaking Customer Support Specialist — Hybrid Porto

AVEC; Porto; Hybrid; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Hybrid Porto

Contract renewal

Full training

Relocation package

Job summary

AVEC in Porto is seeking a French-speaking Customer Service Advisor to support customers via phone, email and chat in a hybrid Porto project. You will ensure clear communication and provide accurate information to deliver a positive service experience.

The role requires French C2, English B1+, strong communication, and a customer-oriented mindset. The position offers €1,250/month, a 12-month renewable contract, full training, relocation package for candidates moving from abroad, and a supportive

Qualifications

• French C2 level is mandatory.
• English level B1 minimum; B2 preferred.
• Strong communication skills.
• Hybrid Porto work model.
• Customer-oriented mindset and problem-solving skills.

Responsibilities

• Assist customers with inquiries and requests.
• Provide clear guidance and solutions.
• Manage cases across multiple channels.
• Ensure high service quality and customer satisfaction.
• Use internal systems to process information.

Skills

French C2

English B1

Communication

Hybrid Porto

Customer focus

Job description

AVEC in Porto is seeking a French-speaking Customer Service Advisor to support customers via phone, email and chat in a hybrid Porto project. You will ensure clear communication and provide accurate information to deliver a positive service experience.

The role requires French C2, English B1+, strong communication, and a customer-oriented mindset. The position offers €1,250/month, a 12-month renewable contract, full training, relocation package for candidates moving from abroad, and a supportive