French-Speaking Customer Support Agent – Lisbon

Konecta; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Above-average salary package

Language allowance

Productivity bonus

Health insurance from day one

Comprehensive initial training andongo

Friendly, international and supportive

Structured environment to develop your

Real opportunities for career progress

Automotive sector career path

Resumo da oferta

Konecta, a Portuguese company based in Lisbon, is seeking a French-speaking Customer Support Agent to join our automotive sector team. You'll be the first point of contact for customers, helping them with questions and delivering effective solutions in French.

Join a friendly, international team with comprehensive training, health insurance from day one, language allowances, and clear career progression opportunities in a fast-growing sector.

Qualificações

• Native or fluent French (C1/C2).
• Excellent communication and interpersonal skills.
• Customer-focused and solution-oriented mindset.
• Empathy, patience and a positive attitude.
• Remain calm and professional with challenging situations.
• Good attention to detail and willingness to learn.
• Full training will be provided.

Responsabilidades

• Assist customers in French through the available support channels.
• Respond to customer questions and provide clear information.
• Understand customer needs and identify the best solution.
• Support customers in resolving issues related to products and services.
• Ensure a professional, friendly and positive customer experience.
• Follow established procedures while maintaining a customer-focused approach.
• Work closely with colleagues to maintain a high level of service.

Conhecimentos

French fluency

Customer service

Communication skills

Empathy

Descrição da oferta de emprego

Konecta, a Portuguese company based in Lisbon, is seeking a French-speaking Customer Support Agent to join our automotive sector team. You'll be the first point of contact for customers, helping them with questions and delivering effective solutions in French.

Join a friendly, international team with comprehensive training, health insurance from day one, language allowances, and clear career progression opportunities in a fast-growing sector.