French Speaking Customer Support Agent

Konecta; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Above-average salary package

Language allowance

Productivity bonus

Health insurance from day one

Comprehensive initial training andongo

Friendly, international and supportive

Structured environment to develop your

Real opportunities for career progress

Automotive sector career path

Resumo da oferta

Konecta, a Portuguese company based in Lisbon, is seeking a French-speaking Customer Support Agent to join our automotive sector team. You'll be the first point of contact for customers, helping them with questions and delivering effective solutions in French.

Join a friendly, international team with comprehensive training, health insurance from day one, language allowances, and clear career progression opportunities in a fast-growing sector.

Qualificações

• Native or fluent French (C1/C2).
• Excellent communication and interpersonal skills.
• Customer-focused and solution-oriented mindset.
• Empathy, patience and a positive attitude.
• Remain calm and professional with challenging situations.
• Good attention to detail and willingness to learn.
• Full training will be provided.

Responsabilidades

• Assist customers in French through the available support channels.
• Respond to customer questions and provide clear information.
• Understand customer needs and identify the best solution.
• Support customers in resolving issues related to products and services.
• Ensure a professional, friendly and positive customer experience.
• Follow established procedures while maintaining a customer-focused approach.
• Work closely with colleagues to maintain a high level of service.

Conhecimentos

French fluency

Customer service

Communication skills

Empathy

Descrição da oferta de emprego

French Speaking Customer Support Agent – Lisbon

Do you speak French and enjoy helping people find the right solution?
Are you looking for an international opportunity in Lisbon, with a supportive team, excellent training, great benefits and real career opportunities?

We are looking for a French Speaking Customer Support Agent to join the team of a prestigious company in the automotive sector.

In this role, you will be the first point of contact for customers, helping them with their questions, understanding their needs and providing effective solutions whenever issues arise. Your communication skills, empathy and solution-oriented mindset will play an important role in delivering an excellent customer experience.

Your role

• Assist customers in French through the available customer support channels.
• Respond to customer questions and provide clear and accurate information.
• Understand customer needs and identify the best solution for each situation.
• Support customers in resolving issues related to products and services.
• Ensure a professional, friendly and positive customer experience.
• Follow established procedures while maintaining a customer-focused approach.
• Work closely with your colleagues to ensure a consistently high level of service.

What we offer

We believe that great customer experiences start with great people. That's why we offer:

• Above-average salary package
• Language allowance
• Productivity bonus
• Health insurance from day one
• Comprehensive initial training and ongoing support
• A friendly, international and supportive team
• A structured environment where you can develop your skills
• Real opportunities for career progression
• The opportunity to build your career within the automotive sector

What we're looking for

• Native or fluent French (C1/C2 level).
• Excellent communication and interpersonal skills.
• A customer-focused and solution-oriented mindset.
• Empathy, patience and a positive attitude.
• Ability to remain calm and professional when handling challenging situations.
• Good attention to detail and willingness to learn.
• Previous customer service experience is a plus, but full training will be provided.

Location

Lisbon, Portugal

Ready to take the next step?

If you are looking for more than just a job — a place where you can learn, grow and build a career — we would love to hear from you.

Join a team where your language skills, talent and ambition can take you further.