French-Speaking Customer Support Specialist — Lisbon (Housing)

GET JOB LTD; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Housing provided

Growth opportunities

Resumo da oferta

GET JOB LTD in Lisbon, Portugal seeks a Customer Support representative (M/F) fluent in French to handle telephone and email inquiries. The role emphasizes assisting French-speaking clients, resolving incidents, and enabling access to ads while maintaining a helpful English support option.

The position offers above-market salaries and benefits, with housing and health insurance provided, supporting growth and idea sharing in a multicultural team.

Qualificações

• Excellent command of French.
• Knowledge of English.
• Experience in customer service or help desk preferred.
• Strong communication skills and cultural sensitivity in a multicultural environment.

Responsabilidades

• Provide proactive telephone and e-mail support to French-speaking clients.
• Assist clients in identifying, resolving incidents, and reporting them internally.
• Support clients with accounts, access, and creation of ads to maximize their use of the application.
• Represent the company image in French and provide assistance in English when required.
• Participate in brainstorming sessions with colleagues to improve service quality.

Conhecimentos

French language

English language

Customer service

Communication skills

Cultural sensitivity

Descrição da oferta de emprego

GET JOB LTD in Lisbon, Portugal seeks a Customer Support representative (M/F) fluent in French to handle telephone and email inquiries. The role emphasizes assisting French-speaking clients, resolving incidents, and enabling access to ads while maintaining a helpful English support option.

The position offers above-market salaries and benefits, with housing and health insurance provided, supporting growth and idea sharing in a multicultural team.