French-Speaking Customer Support Agent — Lisbon (On-Site)

David Kennedy Recruitment; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Comprehensive training

Health and Wellbeing initiatives

Monthly meal allowance

Relocation support

Resumo da oferta

David Kennedy Recruitment is assisting a leading Outsourcing/BPO consultancy in finding a French speaking Customer Support Agent for their Lisbon office. The role involves providing professional support to customers across various communication platforms while adhering to guidelines.

The ideal candidate will have strong French and English skills, at least one year of experience in customer service, and a detail-oriented approach. The position offers fixed-term employment and various perks, including training and relocation support.

Qualificações

• Native or fluent in French, both verbal and written.
• At least 1 year of experience in customer service.
• High attention to detail and accuracy in handling customer information.

Responsabilidades

• Provide responsive and professional support to business customers.
• Assist clients with account-related queries.
• Adhere to regulatory guidelines and troubleshoot issues.

Conhecimentos

Fluent in French

Fluent in English (C1)

Customer service experience

Attention to detail

Problem-solving skills

Ability to work in shifts

Descrição da oferta de emprego

David Kennedy Recruitment is assisting a leading Outsourcing/BPO consultancy in finding a French speaking Customer Support Agent for their Lisbon office. The role involves providing professional support to customers across various communication platforms while adhering to guidelines.

The ideal candidate will have strong French and English skills, at least one year of experience in customer service, and a detail-oriented approach. The position offers fixed-term employment and various perks, including training and relocation support.