French-Speaking Customer Support Advisor – Lisbon (14 salaries)

Closerhire; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

14 salaries a year

Comprehensive onboarding and training

Career development opportunities

International and multicultural team

Modern office facilities

Job summary

CloserHire is recruiting a French-speaking Customer Support Advisor for a Lisbon-based, full-time role. You will handle inquiries via phone, email and chat, assisting customers with product questions, orders and post-sales requests while delivering exceptional service.

Requirements include native French and good English, strong communication, and comfort working across multiple systems. The position offers a 14-salary structure and a supportive, multicultural team in a modern office.

Qualifications

• Native-level fluency in French.
• Good command of English.
• Previous customer service experience is a plus but not required.
• Excellent communication and interpersonal skills.
• Strong customer-oriented mindset with a passion for delivering exceptional service.
• Good computer literacy and ability to work across multiple systems.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist customers with product questions and order inquiries.
• Handle post-sales requests and ensure timely issue resolution.
• Deliver accurate information while maintaining high customer satisfaction.
• Build positive customer relationships through professional and empathetic communication.
• Accurately document customer interactions and follow internal procedures.
• Collaborate with international teams to provide seamless support.
• Contribute to service quality and team performance goals.

Skills

French fluency

English proficiency

Excellent communication

Interpersonal skills

Customer-oriented mindset

Multisystem literacy

Problem solving

Tools

CRM systems

Job description

CloserHire is recruiting a French-speaking Customer Support Advisor for a Lisbon-based, full-time role. You will handle inquiries via phone, email and chat, assisting customers with product questions, orders and post-sales requests while delivering exceptional service.

Requirements include native French and good English, strong communication, and comfort working across multiple systems. The position offers a 14-salary structure and a supportive, multicultural team in a modern office.