French-speaking Customer Service Representative – Braga, Portugal

Savior Artigos Texteis Lda; Braga; Híbrido; EUR 16 000 - 19 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Complexity bonus

Food allowance

Resumo da oferta

Savior Artigos Texteis Lda in Braga is hiring French-speaking Customer Service Representatives for a hybrid role. The package includes a €930 gross monthly base, a €2,000 welcome bonus, a €140 monthly complexity bonus, and a daily food allowance.

Work typically Monday to Friday with fixed weekends off, on a 6-month contract, office-based in Braga. Candidates must be fluent in French (C1/C2) and based near Braga, Portugal, with strong analytical and communication skills and a commitment to

Qualificações

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills with the ability to assess customer needs and match financing options.
• Excellent communication and high standards of integrity and detail.

Responsabilidades

• Handle incoming and outgoing customer calls regarding consumer credit inquiries and financing projects.
• Analyze customer needs to deliver personalized advice and tailored financing solutions.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions.
• Maintain strict accuracy, rigor, and compliance when managing customer files and data.

Conhecimentos

French proficiency (C1/C2)

Customer service

Analytical skills

Communication skills

Attention to detail

Descrição da oferta de emprego

Looking to launch or advance your career with a leading global consumer credit platform? We are hiring French-speaking Customer Service Representatives for a hybrid role in the vibrant city of Braga, Portugal. Enjoy weekends off, structured weekday shifts, and a comprehensive compensation package.

Salary & Financial Benefits

• Base Salary: €930 gross per month (paid over 14 months annually)
• Welcome Bonus: €2,000 paid across your first year
• Complexity Bonus: €140 per month
• Food Allowance: €7.63 per worked day

Schedule & Contract

• Shift Pattern: Monday to Friday, rotational shifts between 07:00 AM and 05:30 PM
• Days Off: Fixed Saturdays and Sundays off
• Contract Type: 6-month contract
• Work Model: Hybrid (office based in Braga)

Key Responsibilities

• Handle incoming and outgoing customer calls regarding consumer credit inquiries and new financing projects.
• Analyze customer needs to deliver personalized advice and recommend tailored financing solutions.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions.
• Maintain strict accuracy, rigor, and compliance when managing customer files and data.

Requirements

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills with the ability to assess customer needs and match appropriate financing options.
• Excellent communication skills and commitment to high standards of integrity and detail.
• Location Note: Must be based in or near Braga. No relocation support is provided for this position.

Equipment & Logistics

• Candidates residing within 50 km of the Braga office must collect their work equipment in person. Equipment is shipped to those residing further than 50 km away.

About the Location

Braga combines historic charm with modern living, offering an exceptional quality of life, rich culture, and an affordable lifestyle in northern Portugal.