French-speaking Customer Service Representative – Braga, Portugal

CB Talents SP; Braga; Híbrido; EUR 18 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €2,000

Complexity bonus €140/month

Food allowance €7.63 per worked day

Resumo da oferta

CB Talents SP in Braga, Portugal seeks a French-speaking Customer Service Representative for a hybrid role. The position offers a base salary of €930 gross per month (paid over 14 months) plus a welcome bonus of €2,000 and a complexitiy bonus of €140 per month, plus a daily food allowance.

You will work Monday to Friday with fixed weekends off in a 6-month contract, in-office Braga-based hybrid setup. Responsibilities include handling customer calls about consumer credit, assessing needs, and

Qualificações

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills to assess customer needs and financing options.
• Excellent communication skills and attention to detail.

Responsabilidades

• Handle incoming and outgoing customer calls regarding consumer credit inquiries and financing projects.
• Analyze customer needs to deliver personalized advice and tailored financing solutions.
• Build strong customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions.
• Maintain strict accuracy, rigor, and compliance when managing customer files and data.

Conhecimentos

French proficiency (C1/C2)

Analytical skills

Communication skills

Descrição da oferta de emprego

Looking to launch or advance your career with a leading global consumer credit platform? We are hiring French-speaking Customer Service Representatives for a hybrid role in the vibrant city of Braga, Portugal. Enjoy weekends off, structured weekday shifts, and a comprehensive compensation package.

Salary & Financial Benefits

• Base Salary: €930 gross per month (paid over 14 months annually)
• Welcome Bonus: €2,000 paid across your first year
• Complexity Bonus: €140 per month
• Food Allowance: €7.63 per worked day

Schedule & Contract

• Shift Pattern: Monday to Friday, rotational shifts between 07:00 AM and 05:30 PM
• Days Off: Fixed Saturdays and Sundays off
• Contract Type: 6-month contract
• Work Model: Hybrid (office based in Braga)

Key Responsibilities

• Handle incoming and outgoing customer calls regarding consumer credit inquiries and new financing projects.
• Analyze customer needs to deliver personalized advice and recommend tailored financing solutions.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions.
• Maintain strict accuracy, rigor, and compliance when managing customer files and data.

Requirements

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills with the ability to assess customer needs and match appropriate financing options.
• Excellent communication skills and commitment to high standards of integrity and detail.
• Location Note: Must be based in or near Braga. No relocation support is provided for this position.

Equipment & Logistics

• Candidates residing within 50 km of the Braga office must collect their work equipment in person. Equipment is shipped to those residing further than 50 km away.

About the Location

Braga combines historic charm with modern living, offering an exceptional quality of life, rich culture, and an affordable lifestyle in northern Portugal.