French Customer Support Representative – Hybrid | Braga, Portugal

Savior Artigos Texteis Lda; Braga; Híbrido; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €2,000

Food allowance €7.63/day

Complexity bonus €140/month

Hybrid work in Braga

Resumo da oferta

Savior Artigos Texteis Lda in Braga is seeking a French-speaking customer service professional for a hybrid role with a 6-month contract. You will handle inbound and outbound calls about credit and new projects, tailoring financing options to customer needs. Fluency in French and strong communication are essential.

You will work on-site in Braga with hybrid arrangements, starting October 8th. The package includes base salary, a welcome bonus, a complexity bonus and a daily food allowance as

Qualificações

• Fluent or native-level French proficiency.
• Strong communication skills and customer-first mindset.
• Ability to work hybrid from Braga; equipment collection or shipping details.

Responsabilidades

• Handle incoming/outgoing phone inquiries regarding credit and new projects.
• Analyze customer needs to deliver tailored financing options and reassure callers.
• Build strong, long-lasting customer relationships following Relational Excellence standards.
• Identify commercial opportunities during customer interactions.
• Manage customer files with rigor, integrity, and compliance.

Conhecimentos

French language

Communication skills

Customer service mindset

Descrição da oferta de emprego

Are you fluent in French and looking for an exciting hybrid role in vibrant Braga? Join a leading consumer credit platform and build your career in customer service!

Key Highlights

• Location: Braga, Portugal (Hybrid model)
• Language Required: Fluent/Native French
• Start Date: October 8th
• Contract: 6-month contract
• Schedule: Monday – Friday (07:00 AM – 05:30 PM, rotational shifts) | Weekends Off (Sat & Sun)

Salary & Compensation

• Base Salary: €930/month (paid over 14 months)
• Welcome Bonus: €2,000 paid in 12 monthly installments
• Complexity Bonus: €140.00/month
• Food Allowance: €7.63 per working day

What You'll Do

• Handle incoming/outgoing phone inquiries regarding credit and new projects.
• Analyze customer needs to deliver tailored financing options and reassure callers.
• Build strong, long-lasting customer relationships following Relational Excellence standards.
• Identify commercial opportunities during customer interactions.
• Manage customer files with rigor, integrity, and compliance.

Requirements

• Fluent or native-level French proficiency.
• Strong communication skills and customer-first mindset.
• Ability to work hybrid from Braga (equipment is collected in person if living within 50 km, or shipped if living over 50 km away).
• No relocation package is provided.