French-Speaking Customer Service Representative – Braga, Portugal

Cb Talents; Braga; Híbrido; EUR 15 000 - 19 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Base salary package

Welcome bonus

Monthly complexity bonus

Food allowance

Hybrid work model

Resumo da oferta

Cb Talents in Braga, Portugal is hiring French-speaking Customer Service Representatives for a hybrid role. You will handle credit inquiries, advise on financing options, and build trusted relationships with customers while ensuring data accuracy and compliance.

The rotation is Monday–Friday, with Saturdays and Sundays off, a 6-month contract, and a hybrid work model. Compensation includes a base salary of €930 gross/month (14 months), a €2,000 welcome bonus, a €140/month complexity bonus, and a

Qualificações

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills to assess customer needs.
• Excellent communication with high integrity and attention to detail.

Responsabilidades

• Handle incoming and outgoing calls regarding consumer credit inquiries and financing projects.
• Analyze customer needs to recommend tailored financing solutions.
• Build lasting customer relationships based on service excellence.
• Maintain accuracy and compliance when managing customer files and data.

Conhecimentos

French (C1/C2)

Analytical skills

Excellent communication

Descrição da oferta de emprego

Looking to launch or advance your career with a leading global consumer credit platform? We are hiring French-speaking Customer Service Representatives for a hybrid role in the vibrant city of Braga, Portugal. Enjoy weekends off, structured weekday shifts, and a comprehensive compensation package.

Salary & Financial Benefits

• Base Salary: €930 gross per month (paid over 14 months annually)
• Welcome Bonus: €2,000 paid across your first year
• Complexity Bonus: €140 per month
• Food Allowance: €7.63 per worked day

Schedule & Contract

• Shift Pattern: Monday to Friday, rotational shifts between 07:00 AM and 05:30 PM
• Days Off: Fixed Saturdays and Sundays off
• Contract Type: 6-month contract
• Work Model: Hybrid (office based in Braga)

Key Responsibilities

• Handle incoming and outgoing customer calls regarding consumer credit inquiries and new financing projects.
• Analyze customer needs to deliver personalized advice and recommend tailored financing solutions.
• Build strong, lasting customer relationships based on service excellence and trust.
• Maintain strict accuracy, rigor, and compliance when managing customer files and data.

Requirements

• Native-level or fluent proficiency in French (C1/C2).
• Strong analytical skills with the ability to assess customer needs and match appropriate financing options.
• Excellent communication skills and commitment to high standards of integrity and detail.
• Location Note: Must be based in or near Braga. No relocation support is provided for this position.

Equipment & Logistics

• Candidates residing within 50 km of the Braga office must collect their work equipment in person. Equipment is shipped to those residing further than 50 km away.

About the Location

Braga combines historic charm with modern living, offering an exceptional quality of life, rich culture, and an affordable lifestyle in northern Portugal.