French-Speaking Customer Service Rep – Braga/Aveiro (Hybrid)

Cross Border Talents; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Hybrid work model

Welcome bonus €2,000

Complexity bonus €80

6-month contract

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative in Braga, Portugal, to support customers by phone with current credit and financing projects. The role is hybrid and requires you to live in Portugal, near Braga or Aveiro.

You will answer calls, understand needs, propose suitable options, and build strong relationships while identifying commercial opportunities. Eligible candidates must already reside locally and work within a Monday–Friday schedule.

Qualifications

• Fluent or native-level French (required).
• Experience in customer service or call center is a plus.

Responsibilities

• Answer customer calls about current credits and new financing projects.
• Understand customer needs, reassure them and offer suitable financing options.
• Build long-lasting, high-quality relationships with customers.
• Identify commercial opportunities in incoming and outgoing calls.
• Manage customer files carefully, following procedures and security rules.

Skills

French

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative in Braga, Portugal, to support customers by phone with current credit and financing projects. The role is hybrid and requires you to live in Portugal, near Braga or Aveiro.

You will answer calls, understand needs, propose suitable options, and build strong relationships while identifying commercial opportunities. Eligible candidates must already reside locally and work within a Monday–Friday schedule.