French-Speaking Banking Advisor - On-Site (Portugal)

Cross Border Talents; Viana do Castelo; Presencial; EUR 18.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Daily meal allowance

Comprehensive training

Stable local employment

Resumo da vaga

Cross Border Talents is seeking a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products, assess financing requests, and tailor financial solutions for a major international financial brand. Local candidates only, no relocation, within 50 km of Braga/Aveiro.

Mandatory French proficiency (native or C2), and prior sales or strong commercial mindset. Experience in contact center or customer service is a plus.

Qualificações

• Native or C2-level proficiency in French.
• Previous experience in sales or a strong sales aptitude/commercial mindset.
• Previous contact center or customer service experience is a strong advantage.
• Excellent communication skills, active listening, and problem-solving abilities.
• Resilience, adaptability, and the ability to work under pressure in a team environment.

Responsabilidades

• Handle inbound inquiries by phone regarding existing credit products and new financing requests.
• Assess customer needs, provide reassurance, and recommend tailored financing solutions.
• Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
• Build and maintain strong, long-term customer relationships following strict standards of excellence.
• Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.

Conhecimentos

French proficiency

Sales experience

Customer service

Communication

Active listening

Problem solving

Resilience

Teamwork

Descrição da vaga

Cross Border Talents is seeking a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products, assess financing requests, and tailor financial solutions for a major international financial brand. Local candidates only, no relocation, within 50 km of Braga/Aveiro.

Mandatory French proficiency (native or C2), and prior sales or strong commercial mindset. Experience in contact center or customer service is a plus.